Why Might My Delivery Be Delayed Or Arrive Later Than Expected?Updated 18 days ago

Over 94% of our orders arrive on the selected delivery day, so in most cases, your delivery will arrive as planned.

Delivery times can occasionally vary due to factors like weather conditions, traffic, road closures, courier delays, or high order volumes.

In rare cases, delays could occur where weather conditions make it unsafe for our drivers to deliver, there are road closures that extend delivery times (for example the closure of the Auckland Harbour Bridge), or there is a local or national emergency declared.