Delivery

What areas do you deliver to?

We deliver nationwide, with the exception of Apartments and PO Boxes, and perishable boxes to rural addresses (ie boxes which contain donuts are perishable).

How do I select a delivery date?

Please check our calendar at the checkout to see the earliest delivery date, we recommend ordering a minimum of 3 days in advance, and you can order up to 3 months ahead. You can select any available date on this Calendar. PLEASE NOTE. We will try ou

What if I need to request a delivery time?

Due to us working with third party party delivery companies, we cannot guarantee your exact delivery time. For Overnight Delivery nationwide, NZPost will deliver your order between 9am-8pm. For Auckland Same Day Delivery, Sub60 Kiwi Express will deli

Can you deliver to PO Boxes, Apartments and Rural Addresses?

Unfortunately, we are unable to deliver to:. Regarding Rural Addresses, we are happy to send a non-perishable box (ie one without donuts). However, we are unable to deliver boxes containing donuts as rural deliveries can take an extra 1-3 days to arr

Can I track my order?

Yes, of course. You will receive a tracking number via email once your shipping label has been printed by us, prior to your box being prepared. You will be able to click on the tracking link within that email to see your delivery information. Ple

What happens if I made an order for perishable goods and I am a Rural (RD) Address?

We generally can not send perishable goods to rural addresses, as the delivery can take up to 3 days longer. If we find your order is rural, you have the following options:. 1) Provide an alternative non-rural address (doesn't have RD in the address)

What happens if the recipient isn’t home?

If the recipient isn't at home, a few things will happen:

How much is delivery?

We offer Free Overnight Delivery with every purchase over $100. Please note: This excludes Gift Cards and our Saturday Delivery fee. Auckland. Shipping starts at $9.95 for our Premium Overnight Delivery service in Auckland. Orders need to be placed b